Skip to content

Line 01 / Strategy

Where to play, and what to change.

A rigorous, pragmatic approach to strategy development, worked from the commercial facts through to a position the executive can defend and the board can fund.

Definition

What is strategy.

Strategy is fundamentally about making choices over where and on what basis to compete. Those choices should follow from your sources of current or potential competitive advantage, and from a view on how the market is likely to develop.

Your strategy should reflect your own combination of target segments and customer propositions: the combination that plays to the advantages you actually hold, rather than the one the market leader holds.

In practice, most of the work sits in what you decide not to do. If a plan asks for no trade-off, it has not yet been tested against the capital and the people you actually have.

Competitive strategy is about being different, deliberately choosing a different set of activities to deliver a unique mix of value.

Michael Porter, Harvard Business School

A business strategy is a set of guiding principles that, when communicated and adopted in the organisation, generates a desired pattern of decision making.

Michael D. Watkins, IMD

Strategy has been practiced whenever an advantage was gained by planning the deployment of resources while accounting for the capabilities and behaviour of competition.

Bruce Henderson, founder of BCG

Framework

Choices at two levels, on one foundation.

In most mid-size and larger companies, choices have to be made at business unit level and at corporate level. Smaller businesses can usually stay with the first.

Level 01

Business strategy

Competitive strategy plus enabling strategy. The first decides where and how you compete; the second, how resources deliver on it.

01ParticipationWhich segments to compete in, and, as importantly, which not to. Markets are a collection of partially overlapping segments, not one homogenous whole.
02PositioningThe basis on which you compete in those segments (cost, design, reliability) built on advantages you genuinely hold over competitors.
03Customer strategyAcquisition, retention and value: the channel, marketing and sales combination that keeps valuable customers arriving.
04Operating modelHow the value proposition is delivered, and whether the processes and systems give you an advantage in cost or in quality.

Level 02

Corporate strategy

Where the centre earns its place. What the group is good at, how tightly it holds the units, and which businesses belong in it at all.

01Corporate advantageWhat strengths you hold as a corporate rather than as any one business, and which businesses are a genuine fit with them.
02Role of the centreAutonomous units, or functions consolidated centrally for scale? Too much central oversight costs flexibility. The trade-off is worth putting on the table explicitly.
03Portfolio strategyWhether the current divisions fit, what should be divested to create focus, and where targeted M&A would strengthen the whole.

Foundation, under both

Core competencies.

The resources, assets and know-how that competitors find difficult to copy, established distribution built up over years, for instance. Knowing them, and deciding where to invest further, is what makes the two levels above hold together.

01

Resources and assets

Plant, capital, brand, installed base, data and intellectual property: what the company owns that a competitor would have to buy or build from nothing.

02

Know-how

Technical and commercial expertise, held partly in people and partly in how the work is actually done. The harder half to acquire, and the easier half to lose.

03

Access and position

Distribution, licences, accreditations and long-standing relationships built up over years, and rarely available to a newer entrant at any sensible price.

04

Difficulty of copying

The test that decides the rest. A capability a competitor could assemble inside a year is a cost of entry, not an advantage worth building the strategy on.

Strategy services

Three offers under this line.

The same three offers that sit under Strategy in the register, from a board-level review through to one function taken apart.

01

Corporate strategy

Board strategy, strategic reviews, workshops, strategic planning

A strategic review of the business and the papers that carry it to the board, with the workshops and planning around them run to the same clock.

02

Value creation strategy

Enterprise-wide or function specific

The value creation plan, enterprise-wide or aimed at a single function, with the initiatives named, sized and sequenced rather than listed.

03

Function-specific strategy

Pricing, customer lifetime value, marketing, IT

Where the leverage sits inside one function (pricing, customer lifetime value, marketing or IT) taken far enough to act on.

Starting a conversation

Schedule a call.

Most of our work begins with a short conversation with a principal about the question a client is weighing up. No obligation to take it further, and often useful either way.